Question 1

What are Google reviews?

Accepted Answer

Google reviews are online reviews that users can leave on the Google Maps or Google My Business platform. These reviews are used to give other users an assessment of places, businesses or services and help them decide whether to visit or use them.

Question 2

How can I leave a Google review?

Accepted Answer

To leave a Google review, you must first have a Google account. You can then leave a review by searching for the desired location or business and clicking on the corresponding map or business profile. You can then click on the -write review- button and enter your review.

Question 3

What can I write in a Google review?

Accepted Answer

In a Google review you can share your opinion about a place or a company. For example, you can write how you rate the services or products, whether you were satisfied or not, and what your experience was. It is important that the rating is formulated fairly and respectfully.

Question 4

Can I delete or edit a Google review?

Accepted Answer

Yes, you can delete or edit your Google review as long as you have the Google account that you used to leave the review. You can edit the review by clicking on the -Edit- button and make the changes. You can also delete the review by clicking the -Delete- button.

Question 5

Can I leave negative Google reviews?

Accepted Answer

Yes, you can leave negative Google reviews as long as they are worded fairly and respectfully. It is important that you express your opinion constructively and do not become insulting or slanderous. Negative reviews can be helpful for businesses as they show where there is room for improvement.

Question 6

Who can see Google reviews?

Accepted Answer

Google reviews are public and can be seen by any user who has access to Google Maps or Google My Business. They are also displayed in Google search results when users search for the location or business in question.

Question 7

Can companies delete or edit Google reviews?

Accepted Answer

No, companies cannot delete or edit Google reviews. However, they can respond to reviews and provide their perspective. It is also possible for Google to remove reviews if they violate Google's policies, for example, if they are offensive or defamatory.

Question 8

Can I collect Google reviews for my business?

Accepted Answer

Yes, you can collect Google reviews for your business by encouraging your customers to leave reviews. For example, you can provide a link to your business profile on Google Maps or Google My Business so customers can easily leave reviews. It is also possible to send review requests via email or provide a review feature on your business website.

Question 9

Can I fake or buy Google reviews?

Accepted Answer

No, it is not allowed to fake or buy Google reviews. Google has strict policies that prohibit faking or buying reviews, and such activity can result in businesses being banned from the platform. It is important that Google reviews are genuine and from real customers to provide users with a helpful assessment of places and businesses.

Question 10

How important are Google reviews for my business?

Accepted Answer

Google reviews can be important for your business as they are seen by other users and can influence them in deciding whether to visit or use your business. It is therefore advisable to make sure that your business profile on Google Maps or Google My Business is well maintained and that you encourage your customers to leave reviews. However, you should not only rely on Google reviews, but also pursue other marketing strategies to make your business known and attract customers.

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February 6, 2022

3 simple ways to get more Google reviews

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